FAQs

General FAQs


1. How can I purchase a tarot reading or Reiki session?
You can purchase a tarot reading or Reiki session through my website by selecting the service you’d like. Once your payment is processed, I will confirm your booking via email and provide further details regarding the session, whether it’s via email or Zoom.

2. What payment methods do you accept?
I accept all major credit cards and payment methods securely through the website.

3. How long does it take to receive a tarot reading via email?
You can expect to receive your email reading within 24 hours to 3 days of purchase. I will confirm your order and provide an estimated delivery time once your request is received.

4. Can I request a specific tarot spread for my reading?
Yes, I offer a variety of spreads, including 1-card, 3-card, 5-card, 7-card, and the Celtic Cross. You can choose the spread that best suits your needs when you make your purchase.

5. How do Zoom tarot readings work?
After purchasing a Zoom reading, you will receive a link to your email before the session. Simply click the link at the scheduled time to join the live reading, where we will explore your questions together in real-time.

  • Camera Requirement: For security and to ensure a genuine connection, your camera must remain on during the session. If the camera is switched off, the session cannot continue.

  • One-Person Policy: Readings are intended for one person only. Please ensure no additional participants join the call, as this affects the energy and focus of the reading.

6. Do you offer distance Reiki healing?
Yes, I offer distant Reiki healing sessions, which can be just as effective as in-person sessions. I also provide chakra balancing via distance using my pendulum to assess and balance your energy centres.

7. Do you offer Reiki for animals?
Yes, I can send distance Reiki healing to animals. However, I do not offer in-person Reiki sessions for animals.

8. What should I wear for a Zoom Reiki session?
Wear comfortable, loose-fitting clothing. Reiki works best when you are in a relaxed state, and comfortable clothing can help with this.

9. Do you offer tarot readings or Reiki sessions internationally?
Yes, I offer email and Zoom tarot readings, as well as distant Reiki healing, to international clients. However, it is your responsibility to ensure that receiving such services complies with the laws in your country. Please note: All tarot readings and Reiki sessions are for personal guidance only and are not a substitute for professional medical, legal, financial, or psychological advice.

10. Does your website use cookies?
Yes, our website uses cookies to ensure it functions correctly and to improve your browsing experience. Please see our Cookie Policy for details.

11. How can I contact you?
You can reach me directly at asktarot39@gmail.com. For compliance reasons, I do not list a public phone number, but I respond promptly to emails. All services are UK-based and governed by the laws of England & Wales.


Tarot Reading FAQs

1. How do you conduct email tarot readings?
I create a sacred space, ground myself, and call in spiritual guides. After focusing on your question, I shuffle the deck and allow the cards to fall naturally. I then confirm the correct cards using my pendulum. Once the reading is complete, I will type up my insights and send them to you via email.

2. Can I ask multiple questions in a single tarot reading?
Yes, depending on the spread you choose. The more cards in a spread, the more insights we can explore around your question or situation.

3. Can I have a reading about any topic?
Yes, I can provide guidance on a range of topics including relationships, career, personal growth, and more. However, I do not provide legal, financial, or medical advice.

4. Do you need my birthdate for the tarot reading?
No, I don’t require birthdates for my readings. I do ask for your first name to connect to your energy, and for relationship readings, additional names can help focus the reading, but they are optional.

5. What if I don’t resonate with my reading?
Readings provide guidance based on the energy at the time. Sometimes, messages take time to unfold. However, all readings are final, and I do not offer refunds based on interpretation differences.

6. Is this a form of counselling or therapy?
No, tarot readings are for entertainment and guidance purposes only. They should not replace professional advice, including legal, financial, medical, or psychological guidance.


Reiki Healing FAQs

1. What is Reiki, and how does it work?
Reiki is a form of energy healing that helps to balance the body’s energy system. As a Reiki Master, I channel healing energy through my hands (or at a distance) to help clear blockages, reduce stress, and promote healing at all levels—physical, emotional, mental, and spiritual.

2. What are the benefits of Reiki?
Reiki can help with stress reduction, emotional clarity, physical healing, pain relief, and deep relaxation. It works holistically to promote overall well-being.

3. How do distance Reiki sessions work?
In a distance Reiki session, I focus on your energy from afar, using Reiki symbols to channel healing energy to you. I can also perform chakra balancing remotely using a pendulum to check and align your energy centres.

4. What happens in a Zoom Reiki session?
During a Zoom Reiki session, you will be in a quiet space where you can sit or lie down comfortably. I will guide you through the session while sending Reiki energy to you.

  • Camera Requirement: Please keep your camera on during the session so we can stay connected. It doesn’t need to be pointed directly at you — as long as I can see you are present and we can hear one another, that is fine.

5. Do you teach Reiki courses?
Yes, I offer Reiki Levels 1, 2, and Master Level courses. These courses are taught in-person at my home near Wylde Green, Birmingham, and are designed to guide you through the process of learning and practicing Reiki.


Booking, Cancellation & Refund Policies

1. What happens if I miss my Zoom tarot reading or Reiki session?
If you do not attend your scheduled session, no refund will be given. A 10-minute grace period is allowed for late arrivals; after that, the session is cancelled with full payment taken.

2. Can I reschedule or cancel my booking?
Yes, cancellations or reschedules must be made at least 48 hours in advance to receive a refund or reschedule your session.

3. How do I know my booking is confirmed?
Once payment is received, you will receive an email confirmation with the details of your reading or Reiki session. Please check your spam/junk folder if you don’t see the email.

4. Are my details kept private?
Yes, all readings and client details are kept strictly confidential. I do not store or share your personal information.


Book-Related FAQs

1. Where can I purchase your books?
My books are available for purchase on Amazon, and links are provided on my website under the Books category.

2. What types of books have you written?
I have written a range of books, including guides on tarot and Reiki, a journal for healing and manifestation, and a planner for empowerment. Some of my titles include:

  • Ask Tarot – Beginners Guide "The Cards"

  • Ask Tarot – A Journey to Healing and Manifestation

  • Reiki Restart – "All About Reiki"

3. Will my book be delivered directly to me?
Yes, once you purchase a book via the provided links, Amazon will handle the processing and shipping directly to you.

Disclaimer: Services are for entertainment, inspiration, and relaxation only. Not a substitute for professional advice. 18+.