Privacy Policy

Introduction

1. This Privacy Policy explains how Ask Tarot collects, uses, and protects your personal data when you visit our website, book a reading, or purchase a product.
2. We are committed to ensuring that your privacy is protected. Any personal data you provide will be processed in accordance with this policy.
3. We may update this policy from time to time. Please check this page regularly to stay informed.

Personal Information we Collect

1. When You Visit Our Website

4. We automatically collect certain Device Information, including:

   • Your browser type, IP address, and device details.
   • Pages you visit, how long you stay, and what links you click.
   • Keywords used to find our website and the referring website.

5. This information is collected via cookies and log files. It is not personally identifiable unless combined with other data.

6. Cookies:

   • Essential cookies: Used for website functionality (e.g., cart storage). No consent is required.
   • Third-party cookies: Used for analytics and advertising (e.g., Google, Facebook). Consent is required.

7. You can manage cookie preferences via your browser settings.

2. When You Book a Reading or Make a Purchase

8. When you book a tarot reading, Reiki session, or buy a product, we collect Personal Information, including:

   • Your name
   • Email address
   • Billing details (if required)
   • Booking details (service type, date, time)

9. Payments: We use Stripe to process payments securely. Your full card details are never stored on our system.

10. If you book a Zoom reading, we may store relevant information related to your session.

How we use Data

11. Device Information helps us:

• Improve website functionality.
• Prevent fraud and security threats.
• Track marketing effectiveness.

12. Personal Information is used to:

• Fulfil bookings and purchases.
• Communicate with you (booking confirmations, order updates).
• Provide customer support.
• Send marketing emails (only if you opt in).

13. Marketing & Advertising:

• We may use your data for targeted advertising (e.g., Facebook, Google Ads).
• You can opt out via your account settings or by contacting us.

Sharing your Information

14. We share data only when necessary, including:

• Service Providers (e.g., Stripe for payments, Setmore for bookings).
• Legal Compliance (if required by law or to prevent fraud).
• Marketing Partners (only with your consent).

15. We do not sell or rent your data.

Your Rights (UK, EU & GLOBAL)

UK & EU GDPR Rights

16. If you are in the UK or EU, you have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data (where applicable).
• Object to processing (e.g., marketing emails).
• Data portability (request a copy of your data).

17. To exercise these rights, email us at asktarot39@gmail.com 

International Users

18. If you are outside the UK, your local laws (e.g., CCPA in California, PIPEDA in Canada) may provide additional rights.

19. We will review all data requests in accordance with applicable legal obligations.

Applicable Law and Disputes

20. UK Law Applies:

• This Privacy Policy is governed by the UK General Data Protection Regulation (UK GDPR) and The Data Protection Act 2018.
• Any disputes relating to data protection shall be handled under UK law.

21. International Users:

• If you access this website from outside the UK, you agree that UK law applies to your use of our website.
• We strive to respect international privacy laws, but UK law will govern any disputes.

Do Not Track (DNT)

22. Our website does not alter data collection practices in response to Do Not Track signals.

Updates and Contact Details

23. This policy may be updated periodically. Any changes will be posted here.
24. If you have any questions or wish to exercise your rights, contact us at:
    Email:asktarot39@gmail.com
    Website: www.asktarot.co.uk 

Disclaimer: Services are for entertainment, inspiration, and relaxation only. Not a substitute for professional advice. 18+.